On-site and remote support

We can resolve all your issues quickly and without any hassle. What’s more, our consultancy and advice can make sure you get an IT solution that’s tailored for your business. From cloud to services, software to networking, our multi-certified engineers (Cisco, Microsoft, Amazon + more) will aim to give you the best IT solutions for your business.

Arrange a video consultation with Leon, the IT Manager, to discuss your network and infrastructure problems and work flow. Leon has a strategic mind with experience of developing and growing IT networks and infrastructure in businesses of all different sizes, and provides a wealth of industry knowledge and new ideas.



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    SILVER - £25

    Per user / Month

    Basic Support Package for all your IT needs

    Dedicated Account Management

    No Nonsense IT Support

    Annual Reviews and a customised service for your business

    All issues adhere to 4-hour SLA

    Quick setup, satisfaction


    GOLD - £45

    Per user / Month

    Advanced support Pacakge for a more inclusive support experience

    Accout & Project management

    Dedicated Technical Lead to recommend IT related imporvements

    to your buisness and its processes

    All issues adhere to a 2-hour SLA,


    Proactive server monitoring and many other bespoke options

    Includes an initial IT audit and everthing you need

    for total coverage.

     PLATINUM - £65

    Per user / Month

    Full-featured Support Package for in-depth monitoring and

    unparalleled service

    Included everything in the Gold package

    Complete customisation

    All issues adhere to a 1-hour SLA and are priortised in our

    support queues

    Live monitoring of all servers, strategic Infrastructure roadmap,

    IT Budgeting and Governance report

    Proactive maintenacnce, Emergency hardware loan service, IT

    software and inventory management

    Click to find out more - you won\\\\\\\\\\\\\\\\'t be disappointed!

    On-site Visits - Don't wait for a call. We come to you and sort out, for emergencies or for scheduled hours every week.
    Around the Clock - Don't wait. We can be there even out of working hours.
    IT Audit and Management - We can take a full audit of your current IT infrastructure and advise you on the best solution for the future.

    A wide range of IT support business services

    When you choose to work with the experts at Computer Assistance, you’re not just getting the services of an experienced IT support technician, but also a specialist partner you can rely on to help you make the most of your IT systems and related infrastructure covering:

    • Multi-platform support including Apple, Linux and Microsoft Windows
    • Network support
    • Virtualisation
    • Cloud services
    • Security support including ransomware and phishing
    • Software including Microsoft Office 365
    • Accounting packages including Sage, Quickbooks and Kashflow/Zero
    • Hardware services including Windows Servers and wireless infrastructure
    • Computer and PC repair
    • Data recovery

    …and more.

    Hardware and back up support

    Our hardware support includes tech such as Windows Server and wireless infrastructures and extends to PC and laptop repair, and data recovery for when disaster strikes along with help and advice on IT and data standards such as GDPR

    IT support services tailored to your needs

    We firmly believe you should be able to choose the level of IT support you require for your business. We have several packages available providing a combination of remote and on-site support, or each individually, so give us a call to find out what support solution is best for you.

    Our IT support services in Oxford and the surrounding area extends to helping you make the most of your IT to improve your productivity and thus bottom line: why not set up a free video call to discuss your network and IT infrastructure to find out how we could help you?

    Save money, time and hassle with your IT systems with Computer Assistance: for leading IT support Oxford call now

    Our Oxford based IT Support team is always ready to manage, maintain and improve your business

    Your all in one support and consultancy Oxford solution

    Computer Assistance is very much your all in one support provider: our consultancy and advice ensures you benefit from an IT solution that’s tailored for your business covering most facets of running an IT system from cloud to services, software to networking, virtualisation to security support including threats such as phishing and ransomware. Our multi-certified engineers (Cisco, Microsoft, etc) aim to provide the best IT solutions tailored specifically for your business.

    We provide support for widely used business software suites including Microsoft Office 365, Open Source ERP and popular accounting packages including Sage, Quickbooks and Kashflow/Xero

    Proven expertise from specialist IT support services

    With several businesses in Oxfordshire among our long standing clients who are delighted with our service, why not make your next IT solution one that’s provided by Computer Assistance?

    Many people looking for either domestic or business support when searching for ‘business IT support Oxford’ or ‘Oxford home IT support’ have found the experts at Computer Assistance to be their perfect IT support and consultancy partner to ensure they continue to benefit from the best systems, software and hardware for their requirements.

    So don’t just haphazardly get IT support, ensure you work with the local professionals with a demonstrable track record by choosing Computer Assistance as your IT support company.

    Don’t just take our word for it: check out our testimonials to see what people think.

    Keeping your systems in check.

    You need an IT Support team that can provide full coverage of your workstations, servers, phone systems and peripherals, at any time. With our remote monitoring and proactive maintenance solutions, we can keep your systems ahead of the curve. Stay on top form with the latest software solutions to streamline your workplace. Stay protected with proactive an anti-virus solution that’s centralised and can monitor all your workstations from one location, as well as keep them all up to date. Finally, keep focused on the important tasks, as we handle update roll-outs to your systems and out-of-hours scheduled maintenance and performance tweaks.

    Our Oxford based IT Support team is always ready to manage, maintain and improve your business


    What our clients said about us

    Here’s what our customers say, about us. Leave a comment on any social media to let us know your experience with Computer Assistance.

    Leave a review


    We can also help you with the following…

    Get In Touch

    Growing too quickly, thus need more servers to handle the load? It’s time to talk about Virtualization. See how much room, time and money you can save by investing in virtual machines!

    Exchange Support
    Exchange Support

    Need assistance with setup and maintenance of your exchange server? Or are you looking for a mail solution that is vastly superior to your previous? We can help. Tailor your Microsoft exchange mail solution with us to improve efficiency, speed, ease of access and connectivity.

    Web Development
    Web Development

    Your first impression on the web is the most important for your customers. See how you can improve your conversions, sales and more with a tailored website. We can also maintain your website and keep it up to date with the latest optimizations.

    Office 365 Support
    Office 365 Support

    We don’t just sell you office 365, we also provide setup and maintenance, too. Modernize your office suite with office 365 business, setup and presented to you by us, the way you want it.

    Linux Support
    Linux Support

    We also support various distros of linux, including server variants. If you need guidance or support setting up your server for the first time, or improvements, we can help.


    A good IT solution starts with a good, organised and structured approach. To get professional advice and complete your next IT solution, we are ready to advise, provide and maintain.

    Contact us

    Contact us today to get the most out of your I.T. Support

      Dealing with clients since 1996
      Every job we take, we take great pleasure in handling it.
      World-class partners
      We’re partnered with everyone from Microsoft to VMware.
      Contact us for a quote
      Computer Assistance